A clearance from the National Bureau of Investigation (NBI) is one of the documents required before a person gets hired for a job or for certain transactions with the government and other institutions. Gone are the days of long queues and processing time as the NBI has streamlined its process for releasing clearance.
If you are planning to get an NBI clearance, you may want to fill up an online application form which is available at www.clearance.nbi.gov.ph. Doing so will lessen the time you will spend at the processing centers and will enable you to proceed to the Biometric Section.
If this is the first time that you will use the NBI clearance online facility, you will be asked to register for an account. If you have an old NBI clearance from 2014 onwards, you will have to type in the old NBI ID Number in the online registration form.
Photo credits: NBI Clearance Online Services
NBI Clearance Online Services
Once you have an account in the NBI Clearance Online Services, it is now more comfortable for you to access your previous applications and transactions.
Photo credits: NBI Clearance Online Services
If you successfully created an online account, it is now time to fill up the online application. You will see that the boxes for your first and last name, birthday, civil status, as well as for your email address has been filled up. Once your profile has been created, you can now apply for an NBI clearance.
Photo credits: NBI Clearance Online Services
On the upper right portion of the webpage, you will see a button which says ‘Apply for Clearance.’ Click on it, and a pop up will appear asking for an ID. Whatever ID you put in this box, make sure that to bring it on the day you are supposed to get your document from the NBI Clearance Center. Aside from that, you will still have to present another valid ID because NBI requires two ID when applying for clearance. Keep in mind that non-government issued IDs such as company ID and Barangay Clearance are not accepted as valid ID when applying for an NBI clearance.
Once you click on the ‘I Agree’ button, you will be taken into a page where you will need to select your payment option. Your registration code or reference number will be given to you after choosing a payment option. The reference number will serve as your gate pass in as you enter the NBI Clearance Center.
Appointment and payment options
Photo credits: NBI Clearance Online Services
The following page will show you options in selecting your preferred NBI branch and date to process your clearance. On the right side of the said page is the amount to pay, which is P130 and an additional P25 for using the e-payment service, and the payment options.
You can pay through banks over-the-counter, online banking, Bayad Center, MultiPay, ECPay, or through 7-11 branches.
Do not forget to bring your receipt on the day of your appointment on an NBI Clearance Center. Take note of your reference number, as well.
For online application with electronic payment
Once you arrived at the NBI Clearance Center, you may proceed to the Biometric Section for image capture, fingerprint biometric, and signature. If you are a ‘No Hit’ applicant, you will be directed to proceed at the printing area. You need to present your official receipt to claim your clearance.
For online application without electronic payment
You may proceed to the payment counter to pay for your clearance. After that, proceed to the Biometric Section and follow the procedures mentioned in the previous section.
For walk-in applicants
There are computers at the ground floor of the NBI Clearance Building in UN Avenue, Manila which can be used to fill up the online application form. NBI does not process clearances for applicants who have not filled up an online application form. Once you are done with this part, you may proceed to the next steps.
Applicants with ‘Hit’
Before you can claim your clearance, the NBI database will determine if you are a ‘no-hit’ or ‘with hit’ applicant. A ‘hit’ occurs when your name shows a criminal case or a namesake from the NBI database. This will require additional verification step from the NBI before they can issue a clearance for you.
If you have a ‘hit,’ you will be asked to come back on a specific date which the NBI personnel will stamp at the back of your receipt. Once that day comes, you may immediately proceed to the Releasing Section to get your clearance.
You may be asked to undergo a Quality Control Interview before the NBI issues clearance for you. This procedure is done to prove your identity, as the person who has the same name as you might have a pending case. You have nothing to worry about if you do not have a criminal lawsuit filed against you.
Other services available at the NBI Clearance online facility includes online verification, delivery service, and quick clearance renewal with the option for door-to-door delivery.
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