The country’s largest telecommunications company PLDT (Philippine Long Distance Telephone Co) has come up with a better service to delight its customers. It has completed its P6 billion project to upgrade its system. It migrated its legacy network into a purely Internet Protocol based Next Generation Network or NGN.
The legacy network is a public switched telephone network composed of electronic switches that have now been decommissioned to give way to the digitally enabled NGN. PLDT president and CEO Napoleon Nazareno is proud of this achievement because it makes PLDT among the few global networks to have successfully transformed its legacy network.
“With an IP based system we can improve customer experience in terms of better service quality and reliability. Nazareno said. This advancement also enables PLDT to provide enhanced relevant and customized services.
“With the ceremonial shutdown of our legacy landline network, we are now going full throttle making our various networks full digital. We are rolling out our fiber networks and strengthening our mobile network. We are building the digital infrastructure that will power the future growth of our companies and our country,” he added.
PLDT said that the transformation program covers the PLDT Group’s 271 offices in 48 provinces. It involved the migration of 782 switches and nearly 1.3 million lines.
The company’s Fixed Network Migration head Angelito Lorena Jr. said “It is an all IP-based network and is therefore capable of delivering new digital services, such as high- quality voice, data and multimedia services to customers.”
“We have always considered our customers during the migration process, constantly communicating with them and making sure that PLDT’s services are not disrupted during the cut-over from the electronic legacy switch to NGN,” he further explained.
Spanning over 10,000 kilometers that serves both fixed and cellular networks, PLDT has the most expansive and resilient network.