With an aim of regulating the number of people transacting in its branches, the Social Security System (SSS) will adapt and implement a number coding system and a modified service procedure in handling transactions in its branches.
The move is part of the measure to prevent the transmission of the coronavirus disease.
SSS President and Chief Executive Officer Aurora Ignacio said that Circular No. 2020-017 limits the number of walk-in transactions in the branches and prescribes when members and employers can do their transactions in the branch.
The number coding system and modified service procedures will take effect in branches across the National Capital Region, as well as in selected branches in other areas such as Baguio, Dagupan, Bacoor, Biñan, Cebu, Lapu-Lapu, Bacolod, Iloilo-Central, Cagayan de Oro, and Davao.
The new system
According to the circular, walk-in transactions in specific branches will only be for the payment of contributions and loans, compliance to the SS Number Application through the SSS web, pick-up of Unified Multi-Purpose Identification (UMID) card, presentation of original documents to support claim applications, and other justifiable reasons.
Meanwhile, the new schedule is based on the last digit of the members’ or employers’ ID numbers.
- Monday for SSS numbers ending in 1 or 2;
- Tuesday for those ending in 3 or 4;
- Wednesday for those ending in 5 or 6;
- Thursday for those ending in 7 or 8; and
- Fridays for those ending in 9 or 0
For funeral or death claims, the transaction schedule will follow the SSS number of the deceased.
In case of a holiday falling on the prescribed transaction day, the member or the employer may transact on the following working day.
On the other, SSS also said that there are available drop boxes in the said branches where the transacting public can submit documents. They may also use the SSS website or digital platforms for their transactions.
“Through these alternative branch service procedures, we are hoping to limit our stakeholders’ risk of exposure to COVID-19,” Ignacio said.